Unxibelelwano lwe-Intragroup: Yintoni le kwaye ziyintoni iimpawu zayo

Umxholo

• Isishwankathelo esiza kukunceda uqonde iimpawu zolu hlobo luqhelekileyo lonxibelelwano.
• Izinto zeqela
• Izinto ezibalulekileyo
• 1. Ikamva eliqhelekileyo
• 2. Ukufana
• 3. Ukuba kufutshane
• Unxibelelwano lwangaphakathi: yintoni na?
• Iimbonakalo
• Imigaqo yonxibelelwano lwamaqela
• 1. Umgaqo wokudibana
• 2. Umgaqo wokwamkelwa
• 3. Umgaqo wovelwano
• Inkqubo yonxibelelwano lwangaphakathi kwiinkampani
• Iindawo zonxibelelwano lwamaqela
• 1. Indawo yasimahla
• 2. Indawo engaboniyo
• 3. Indawo efihliweyo
• 4. Indawo engaziwayo
• Ukuvela kweendawo ezine kunye nonxibelelwano lwamaqela
• Injongo yeqela lomsebenzi

Isishwankathelo esiza kukunceda uqonde iimpawu zolu hlobo luqhelekileyo lonxibelelwano.

Ngaba uyazi ukuba luqulathe ntoni unxibelelwano lweqela? Kweli nqaku siza kuthetha ngalo mxholo: inkcazo, imisebenzi kunye nemigaqo emithathu elawulayo. Kodwa okokuqala siza kuhlalutya umxholo weqela, kubalulekile ukuqonda iinkqubo zonxibelelwano ngaphakathi.

Okokugqibela, siza kuthetha ngobuchwephesha bewindows kaJohari, obuqulunqwe nguLuft noIngram (1970) kwaye isetyenziswa kwiinkampani ukuhlalutya unxibelelwano lwamaqela (lwangaphakathi) olwenzeka kwiqela lomsebenzi.

Izinto zeqela

Ukuwuqonda ngokupheleleyo umba wonxibelelwano phakathi kwamaqela, sikholelwa ekubeni kufanelekile ukuqala sazi into eqondwa njengeqela, kuba unxibelelwano lwamaqela, njengoko siza kubona, lolo lwenzeka ngaphakathi (okanye ngaphakathi) kwiqela.

Kwimeko yeqela kunye neengqondo zentlalo, sifumana iinkcazo ezininzi zeqela. Sikhethe, ngokugqibeleleyo, omnye kaMc David noHarari. Aba babhali bagcina ukuba iqela "yinkqubo ehleliweyo yabantu ababini okanye nangaphezulu abenza umsebenzi othile, ubudlelwane bendima phakathi kwamalungu kunye neseti yemilinganiselo elawula umsebenzi."

Ngapha koko, Iqela libandakanya iindlela ezahlukeneyo zokuziphatha, ethi, nangona ingafakwanga homogenised ekusebenzisaneni kweqela (ngokusebenzisa unxibelelwano lwamaqela), inokubonwa njengenxalenye yeqela (iqela).

Izinto ezibalulekileyo

Kodwa zeziphi izinto ezimisela umgaqo-siseko weqela? Ngokomnye umbhali, uShaw, ukuze iqela lezifundo lenze iqela, ezi mpawu zintathu kufuneka zibekhona (ayingabo bonke ababhali abanoluvo olunye):

1. Ikamva eliqhelekileyo

Oku kuthetha ukuba onke amalungu ayo ahamba namava afanayo, kwaye banenjongo enye efanayo.

2. Ukufana

Amalungu eqela ayafana ngokwembonakalo ebonakalayo.

3. Ukuba kufutshane

Olu phawu inokwenza nezithuba ezithile ezabiwe ngamalungu eqela, eziququzelela inyani yokuqwalaselwa kweli qela njengeyunithi.

Unxibelelwano lwangaphakathi: yintoni na?

Ngaphambi kokuqhubeka, siza kuchaza umxholo wonxibelelwano lwamaqela ngaphakathi. Unxibelelwano lwangaphakathi kwiqela Unxibelelwano olwenzeka phakathi kweqela labantu abakwiqela elinye. Ibandakanya lonke unxibelelwano olwenzeka kwiqela elidityaniswe yinjongo enye okanye ezininzi eziqhelekileyo okanye umdla.

Ngamanye amagama, unxibelelwano lwamaqela lubandakanya lonke unxibelelwano olwenzeka phakathi kwamalungu ahlukeneyo enza iqela elinye. Ibandakanya indlela yokuziphatha kunye nokuziphatha, iincoko, izimo zengqondo, iinkolelo, njl. (yonke into ekwabelwana ngayo kwiqela ngayo nayiphi na injongo).

Iimbonakalo

Yiyiphi indima edlalwa kukunxibelelana ngokwamaqela kwiqela? Ngokuyintloko, inika ulwakhiwo oluthile kunye nolungelelwaniso lombutho. Ukongeza, ndikwabonelela iqela ngokuhambelana okufunekayo ukuze likwazi ukuthetha namanye amaqela.

Lo msebenzi wesibini uphuhliswa enkosi kunxibelelwano okanye kwinethiwekhi yophuhliso, uthungelwano olusemthethweni oluvumela amaqela ukuba anxibelelane nabanye, oko kukuthi, ukutshintshiselana ngolwazi kunye nolwazi.

Unxibelelwano lwamaqela olwenzeka phakathi kwamaqela inokuba sesikweni okanye engacwangciswanga, kwaye ezi ntlobo zimbini zonxibelelwano zivumela iqela ukuba likhule, likhule, likhulise kwaye, ekugqibeleni, lidibanise njalo. Ewe kunjalo, ukutshintshana okusesikweni nokungacwangciswanga kuyahluka ngokweempawu zabo, kunjalo.

Imigaqo yonxibelelwano lwamaqela

Singathetha malunga nemigaqo emithathu elawula unxibelelwano phakathi kwamaqela (anokusetyenziswa kunxibelelwano phakathi kwamaqela, oko kwenzeka phakathi kwamaqela):

1. Umgaqo wokudibana

Lo mgaqo wonxibelelwano phakathi kwamaqela ubhekisa kuwo Isimo esivulekileyo komnye umntu xa sivakalisa iingcinga zethu kunye neemvakalelo zethu.

2. Umgaqo wokwamkelwa

Umthetho-siseko wokwamkelwa uthetha ukuba nesimo sengqondo sokumamela (kwaye "nokujonga") kwelinye icala, sizihluba kulo lonke ucalucalulo kunye ne stereotype kwaye sihlala sikuphepha ukugweba okanye ukungafaneleki kwiindlela zokuziphatha, iingcinga okanye iimvakalelo zomnye kukuba nje ungavumelani nazo.

3. Umgaqo wovelwano

Umgaqo wesithathu wonxibelelwano kwiqela (kunye neqela) unento yokwenza Isimo sokulunga esivumela ukuba singene kwiingcinga neemvakalelo zomnye, ewe, ngaphandle kokukhanyela ukuba singobani.

Ukongeza, ikwabandakanya ukuqonda ukuba iingcinga kunye neemvakalelo zomnye zahlukile, kwaye kuphela kwendlela yethu yokuseka ubudlelwane bovelwano okanye uvelwano kunye nabo.

Inkqubo yonxibelelwano lwangaphakathi kwiinkampani

Obu buchule, buqulunqwe nguLuft no-Ingram (1970) babizwa ngokuba yi "The Johari window", kwaye injongo yayo kukuhlalutya unxibelelwano phakathi kwamaqela kumaqela asebenzayo. Ukuyisebenzisa, kufuneka sicinge ukuba umntu ngamnye unefestile yokucinga, ebizwa ngefestile kaJohari.

Le festile ivumela umntu ngamnye ukuba aqhagamshelane neqela lonke, kwaye iwindow nganye ibonisa inqanaba lonxibelelwano phakathi kwaloo mntu kunye namanye amalungu eqela okanye eqela.

Iindawo zonxibelelwano lwamaqela

Ababhali beli cebo bacebisa ukuya kuthi ga kwimimandla emine emiselweyo kunxibelelwano lweqela, kwaye oko Yenza isiseko sewindows yeJohari yokuhlalutya olu hlobo lonxibelelwano kumaqela omsebenzi.

1. Indawo yasimahla

Yindawo apho zonke iinkalo esizaziyo ngathi zifumaneka, imiba eyaziwayo ngabanye. Ezi zihlala zizinto esinokuthetha ngazo ngesiqhelo, ezingabangeli ngxaki inkulu.

Le ndawo ihlala inqabile kakhulu kumaqela omsebenzi amatsha, ke akukho nxibelelwano lwasimahla noluthembekileyo.

2. Indawo engaboniyo

Kule ndawo kukho imiba abanye abayibonayo nabayaziyo ngathi, kodwa esingayiboniyo okanye esingayiboniyo ngeliso lenyama (umzekelo, ukunyaniseka okugqithileyo, ukungabinamacebo okuziphatha, iindlela zokuziphatha ezincinci ezinokukhathaza okanye ukucaphukisa abanye, njl. .).

3. Indawo efihliweyo

Yindawo apho yonke into esiyaziyo ngathi ifunyanwa, kodwa esalayo ukuyityhila, kuba yimicimbi yobuqu kuthi, esondeleyo okanye esingafuniyo ukuyicacisa (ngenxa yokoyika, ukuhlazeka, ukukrokrela ubumfihlo bethu, njl.).

4. Indawo engaziwayo

Okokugqibela, kwindawo yesine yonxibelelwano lwamaqela ecetywayo nguLuft no-Ingram, sifumana Yonke le miba thina okanye abanye abantu (kule meko, lonke iqela lomsebenzi) singayazi (okanye asiyazi).

Yimiba (isimilo, izizathu…) ezinokwaziwa ngabantu abangaphandle kweqela, kwaye ezinokuba yinxalenye yayo nayiphi na imimandla yangaphambili.

Ukuvela kweendawo ezine kunye nonxibelelwano lwamaqela

Ukuqhubeka nobuchule bewindows kaJohari, njengoko iqela (kule meko, iqela lomsebenzi) liguquka kwaye likhula, kunjalo nangokunxibelelana phakathi kwamaqela. Oku kukhokelela ekwandeni kwendawo yokuqala (indawo yasimahla), kuba ukuthembana phakathi kwamalungu kuyakhula ngokuthe ngcembe kunye neencoko ezininzi, ukuvuma izono ngakumbi, njl. Ngesi sizathu, abantu ngokuthe ngcembe bathanda ukufihla okuncinci kwaye baveze ulwazi ngakumbi malunga nabo.

Ke, xa ulwazi luwela phakathi kwendawo efihliweyo kunye nendawo yasimahla, oku kubizwa ngokuba kukuzivula ngokwakho (Oko kukuthi, xa sityhila ulwazi "olufihliweyo" ngathi, silushiya "simahla").

Ngokwenxalenye yayo, indawo yesibini, indawo engaboniyo, yeyona ithatha ixesha elide ukunciphisa ubungakanani, kuba oku kuthetha ukubiza ingqalelo yomntu ngesimo esithile okanye indlela yokuziphatha ebebenayo nesingayithandiyo.

Oku kuhlala kukuziphatha okuphazamisana nokusebenza kakuhle kweqela lomsebenzi. Ukuzisa ezi mpawu ekuhleni kubizwa ngokuba yingxelo esebenzayo.

Injongo yeqela lomsebenzi

Ngokunxulumene nokunxibelelana kwamaqela emisebenzi, kunye nokubhekisa kwezi ndawo sele zikhankanyiwe, injongo yala maqela kukuba kancinci kancinci indawo ekhululekileyo iyanda, kwaye iitaboos ezinokubakho, iimfihlo okanye ukungabikho kolwazi kuncitshisiwe (kwaye kude kupheliswe). ukuthembela kwiqela.