Ingqondo yeengqondo zeChatbots

Umxholo

• Impembelelo ezimbi kwindlela esinxibelelana ngayo nabanye
• Ukukhohlisa ngobuqabane ngaphandle kweemfuno zobuhlobo

Wamkelekile kwikamva le-bot-centric, emiselwe ukwenza abasebenzisi be-smartphone- okt phantse wonke umntu kwiNtshona ye-hemisphere - uzulazule kwi-intanethi ngendlela yengxoxo ye-chit kunye nomncedisi obonakalayo.

Kodwa "umncedisi" kungekudala uza kuba ngumntu ongenanto ... u-Alexa, uSiri kunye nabanye baya kuwela umgca ukusuka kwiirobhothi ezingezizo ezomntu ukuya kwimibutho eyaziyo imikhwa yethu, izinto esiqhele ukuzenza, izinto esizithandayo kunye nezinto esizithandayo kunye, nokuba zingcono kunabahlobo bethu izalamane.

Ngaphezu koko, bahlala bekunye nawe kwaye bakho, bayafumaneka ngakubamba iqhosha.

Kwiinkampani, le yindlela ephumeleleyo: Abasebenzisi be-Smartphone baqinisekisile ukuba bazimisele ukukhuphela kunye nokuchitha ixesha kwinani eliqingqiweyo leapps. Kananjalo, amashishini kunokuba ngcono xa uzama ukunxibelelana nabathengi kwiiapps apho sele bechitha ixesha elininzi.

Kwaye i-bot inokubonelela ngokulula ngakumbi kunokusetyenziswa kunye nokukhangelwa kwiwebhu kuba inokuqonda iipatheni zentetho yendalo-kwaye ibonelele ngocingo lomntu kubuntu obungenabuntu.

Inkqubo enjalo ineempawu ezinzulu zengqondo. Xa sinxibelelana neengxoxo, ingqondo yethu ikhokelwa ekubeni ikholelwe ukuba iyancokola nomnye umntu. Oku kwenzeka njengoko i-bots idala umbono wobuxoki wokunxibelelana, ukukhuthaza umsebenzisi ukuba anike i-bot ezinye izinto ezifana nabantu abangenazo. Oku kunokubonakala kungaqhelekanga, kodwa oku kunikwa kweempawu zomntu kwizilwanyana, iziganeko okanye izinto yinto eqhelekileyo yendalo eyaziwa ngokuba yi-anthropomorphism.

Iikhompyuter zihlala ziyinto ekujongwe kuyo ngabantu abathandayo. Ukusukela oko bafikayo, azange zibonwe njengoomatshini nje okanye sisiphumo sonxibelelwano phakathi kwehardware kunye nesoftware. Emva kwayo yonke loo nto, iikhompyuter zinenkumbulo kwaye zithetha ulwimi; Banokufumana iintsholongwane kwaye basebenze ngokuzimela. Kwiminyaka yakutshanje, iimpawu zobuqu ziye zomelezwa ngakumbi kumzamo wokubonisa ezi zinto zingaphiliyo njengezifudumeleyo kunye nobuntu.

Nangona kunjalo, ukwanda "kobuntu" beengxoxo kunokubangela ukutshintsha okubalulekileyo kweendlela zomntu zonxibelelwano. Oku kuza nemingcipheko- kwaye iziphumo zinokuba yiyo nantoni na kodwa zithambile kwaye azinangqondo.

Impembelelo ezimbi kwindlela esinxibelelana ngayo nabanye

Njengabantu, iingqondo zethu zinotyekelo oluvela kuthi lokukhetha ukwenza lula ngaphezulu kobunzima. Ukudibana kwekhompyuter kuyakulingana ngokugqibeleleyo. Isungulwe kwisiseko sezinto ezincinci okanye ezixineneyo zentlalo, uninzi lwazo olunokuthi lushwankathelwe kwi-emoticon, ayifuni mgudu omkhulu wokuqonda.

Incoko ayidingi ukubandakanyeka ngokweemvakalelo kunye nokutolikwa kweempawu ezingafunekiyo ezifunwa ngabantu, yiyo loo nto ukwenza unxibelelwano lwethu kube lula kakhulu. Oku kuhamba kunye nokuthambekela kwengqondo yethu kubuvila bokuqonda. Ukudibana okuphindiweyo kunye neencoko kubangela ukwakhiwa kwemodeli yengqondo entsha eya kuthi yazise oku kunxibelelana. Iya kuba namava njengemeko yengqondo eyahlukileyo ukusuka apho sitolika khona unxibelelwano lwasentlalweni.

Xa umntu enxibelelana nomnye umntu-umzekelo, umhlobo-siqhutywa ngumnqweno wokuthatha inxaxheba kwimisebenzi ekwabelwana ngayo. Ukunxibelelana nebhotile kwahlukile-ukoneliseka kuvela kutshintsho lwemo yengqondo, uhlobo lweqela: Ungalufezekisa usukelo lwakho (ukufumana uncedo, ulwazi, kwanoluvo lobuhlobo) ngaphandle kwe "ndleko" zangoku. Akukho mali yotyalo-mali iyafuneka: akukho sidingo sokuba ulunge, uncume, ubandakanyeke okanye ube nolwazelelelo ngokweemvakalelo.

Kuvakala kufanelekile - kodwa ingxaki ivela xa sisiba ngamakhoboka kule ndlela yokunxibelelana kwebhot kwaye ngokuthe ngcembe siqala ukwenza ukuthanda "konxibelelwano olulula." Oku kungakhokelela kwiingxaki zesekondari.

Ukukhohlisa ngobuqabane ngaphandle kweemfuno zobuhlobo

Iincoko zithwaxwa ziimfuno zethu zokuqala kunye neminqweno. Iminqweno yethu esisiseko ivela kwiindawo eziphantsi kwengqondo, njengenkqubo ye-limbic, ebandakanyekayo kwiimvakalelo kunye nenkuthazo. Izifundo zafumanisa ukuba abasebenzisi balindele ubudlelwane obungalinganiyo apho babekwindawo ephezulu.

Kukho umahluko wamandla kubudlelwane bobomi bokwenyani. Amandla abhekisa kwisikhundla sokuphembelela isimilo somnye, esenza amabango kwaye ezo mfuno zifezekiswe (UDwyer, 2000). Xa unxibelelana ne-bots, abantu balindele ukuba namandla ngakumbi kunelinye icala, ukuziva ukuba banokulawula unxibelelwano kwaye bakhokele incoko kuyo nayiphi na indawo abaziva ngathi.

Ukungazi ukuba oku kubenza bazive bhetele malunga nabo kwaye baphinde baziva benolawulo kubomi babo. Ngamanye amagama, ukonyusa ukuzithemba kwethu, sinomnqweno ofihliweyo wokubamba ubuncinci ubudlelwane obuqhutywa ngamandla ebomini bethu. Akukho mgqatswa ulunge ngakumbi kolu lwalamano kuneengxoxo.

Kodwa ekuphuhliseni iirobhothi eziyilelwe ngokukodwa ukuba ziziqabane, abantu bafumana uvelwano olungelulo ngokungathi ibiyinto yokwenene. Ngokungafaniyo nabantu bokwenyani, abanokuzicingela bodwa kunye nokuzibandakanya, iincoko zinokunyaniseka okufana nenja kunye nokuzithemba.Baza kusoloko bekulo kwaye baya kuhlala benexesha lakho.

Ukudityaniswa kobukrelekrele, ukuthembeka kunye nokuthembeka akunakuphikiswa kwingqondo yomntu. Ukuviwa ngaphandle kokumamela omnye umntu yinto esiyinqwenela ngokuqinisekileyo. Umngcipheko kukuba ukuhlangana okunje ngeengxoxo kunokukhokelela ekukhetheni phakathi kwezinye ubudlelwane nobukrelekrele bokuzenzela kunokuba nabantu abanamaphutha kwaye ngamanye amaxesha abangathembekanga.

Siyila itekhnoloji eya kuthi isinike inkohliso yobuqabane ngaphandle kweemfuno zobuhlobo. Ngenxa yoko, ubomi bethu ekuhlaleni bunokuthintelwa kakhulu njengoko sijonga kwitekhnoloji ukusinceda siziva sinxibelelene ngeendlela esinokulawula kakuhle ngazo.

Iibhothi ngokungathandabuzekiyo ziluncedo, kwaye zinokusinceda kakhulu kwicandelo ledijithali. Ngaphaya koko, ukuhlengahlengisa iinkqubo zetekhnoloji kunye neengcinga zabantu zengqondo zisinceda ukuba senze umtsi kulwazi lwethu nakwinkqubo yeshishini.

Nangona kunjalo, kubalulekile ukugcina izithintelo- kwii-CEO ezinamaxesha kwaye ngakumbi kwisizukulwana esincinci seenkokheli zeshishini. Abancinci abakhobokisa amathebhulethi abonwatyiswa zii "nanny bots" banokukhula babe ngabantwana abakwimeko yokufikisa abajikajike babe ngabahlobo abathandekayo be-cyber endaweni yokusombulula imiba nabahlobo bokwenene. Ebudaleni, akukho bungakanani bobuchwephesha bobuchwephesha obuya kubafundisa ezona zinto zibaluleke kakhulu, ezingaphelelwa lixesha kunye nezibalulekileyo zeshishini kuzo zonke: ukumisela ubudlelwane bokwenyani, bobuntu kunye nokunyaniseka kunye nabaxumi bakho kunye nabathengi.